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Jira

Ticketing & workTwo-way syncAPI key

Every review opens a ticket in the project that owns the vendor, and closes itself the moment the risk score is signed off. Your team keeps working where they already work, and the review stops being a second queue nobody watches.

Category
Ticketing & work
Auth method
OAuth 2.0 or API token
Direction
Two-way
Sync frequency
Real time
Scopes requested
5
Available on
All plans
Maintained by
Urengi
of reviews tracked as a ticket
74%
median time to connect
4 min
scopes requested, none optional
5
ticket per review, never a duplicate
1

What the Jira integration does

Three jobs, all of them things a project lead currently does by hand.

One ticket per review

The ticket opens in the project that owns the vendor, carries the tier and the evidence checklist, and links back to the review. Re-running a review updates it rather than opening a second.

Transitions follow the review

Evidence received, tier approved, exception granted — each moves the ticket to the status you mapped. Nobody drags a card to reflect a decision made elsewhere.

Renewals arrive as work

A review that reopens creates the ticket ahead of the certificate expiring, with the due date already set. Renewals stop being a surprise in the last week.

Exactly what Urengi can see

Five scopes on the projects you name. Urengi cannot see a project you did not select.

Urengi reads

  • Project and issue-type names
  • Issue status and transition names
  • Assignee display names and emails
  • Issues Urengi itself created

Urengi writes

  • Review tickets in the selected projects
  • Status transitions you mapped
  • Comments carrying evidence updates

Urengi never touches

  • Issues in projects you did not select
  • Attachments or their contents
  • Boards, sprints or workflow configuration
  • Anything after you revoke the token

Connect it in four steps

One authorisation, one field mapping, and a test sync you run yourself.

01

Authorise the connection

Open Jira from this page and approve the scopes listed above — OAuth in a browser tab, or a scoped API key you paste. An admin approves them once.

02

Choose what syncs

Pick the projects, spaces or accounts Urengi should watch. Narrow is fine to start with; widening it later does not re-authorise anything.

03

Map your fields

Match owners, cost centres and tiers to what Urengi already tracks. Defaults arrive pre-filled from the first sync, so most teams change nothing.

04

Run a test sync

Pull one record and check it landed on the right review. The audit entry confirms the mapping before a real vendor is touched.

Your token, your rules.

Urengi stores the Jira token encrypted at rest under a per-tenant key and never replays it outside the scopes you approved. Revoke the app in Jira and every Urengi write stops within seconds the audit log keeps the history, the connection simply ends.

Read the security statement
SOC 2 Type II
audited annually
Per-tenant keys
no shared secrets
Revocable in Jira
one click, no ticket
EU or US residency
chosen at signup